AI Workflow Automation.
I started Agentic Engineering to fix a gap I kept seeing as a CTO. Every business had the same problem, good people stuck on manual work that should run itself. Chasing reports. Copying data between systems. Qualifying the same kinds of leads. Always the same blocker to scale.
Five years ago, the answer was a SaaS subscription. Add another seat, another tool, another monthly bill. Not anymore. AI applied with control, governance, and process discipline, does what subscriptions couldn't: takes whole workflows off your team, built in bite-size pieces that map to how the work actually gets done.
Most UK SMEs don't have a CTO or a technical function to do this work in-house. That's the role I play. I help businesses adopt AI the right way, so it stops being a software line item and starts being an asset. IP that compounds. Capability that scales with you.
Who runs it.
Jon Miles
Founder & CTO
Ex-CTO across UK and global scale-ups. Lean Six Sigma. SAFe. ISO 27001, GDPR, and EU AI Act fluent. AWS / FinOps specialism. Open-source contributor to Paperclip. I spent two decades running technology transformations inside global businesses, learned the hard way that you cannot automate your way out of a broken process, and started Agentic Engineering to apply that lesson to the AI agent problem. Two years building agent teams into UK SMEs, I've developed a method which allows us to determine the right way to deploy AI Agent solutions to maximise ROI.
Process Discipline
Fix the process before you automate it. AI without process discipline is just expensive chaos.
Built on Paperclip
Open-source agent orchestration with 61,000 GitHub stars.
Specialist Partnerships
Replay.io for QA. Enlighten Analytics for BI reporting.
Solo founder, by design
The person building your workforce is the person who picks up the phone.
Process Engineering.
Two decades of transformation work taught me one thing the hard way: you cannot automate your way out of a broken process. That lesson has a fifty-year-old framework behind it — Lean Six Sigma, specifically the DMAIC cycle: Define, Measure, Analyze, Improve, Control.
Most AI agencies skip straight to Improve. They take your existing workflow as given, wrap it in an LLM, and hand back a marginally faster version of the same broken thing. A year later you're maintaining an agent that does the wrong job efficiently.
Define
Measure
Analyse
Improve
Control
The Scorecard. Three minutes, honest diagnosis of where you actually sit on the AI maturity curve.
Take the ScorecardThe Strategy Day. One working day mapping every repetitive process in your business, ranked by automation potential.
Learn about Strategy DayThe Solution Blueprint. Make-vs-buy on each opportunity, governance design, twelve-month sequence.
The 10-Day Workforce Build or Custom Agent Organisation. Fixed-fee, fixed-scope, fixed-timeline delivery.
View servicesThe ongoing platform. Live dashboards, audit logs, budget ceilings, kill switches. The "no surprises" governance.
Most clients don't need all five stages. Where you start depends on where you are. That's what the Scorecard is for.
Take the 3-minute ScorecardYou're the board.
Every digital workforce we deploy hands you the controls.
Nothing happens in your business without your explicit say-so. Audit logs on every action. Approval gates on anything that touches a customer. Hard budget ceilings on every workflow.
The mental model:agents are employees. You're the board. You give them the rules they have to operate by, and they operate within those rules — strictly, predictably, and visibly.
When I was a CTO, I needed solutions that were reliable, secure, and controlled by my team. That's exactly what we build for every client.
Jon Miles
Founder
Two ways to start.
Try a product
Pick a productised agent team — Automated QA & Bug Triage, Multi-Source BI Reporting, or Founder-Led Outbound. Start a 14-day free pilot, then from £149/month with your own LLM key.
Custom build
When none of the products fit your business, I design a dedicated agent team around your specific workflow. One-day Strategy Day (£1,500, credited against the build), 10-Day Workforce Build (£10,000 fixed), ongoing platform from £499/month.
Not sure where you sit? Take the 3-minute AI Maturity Scorecard — get a diagnosis and a routed next step. Take the scorecard →